When sending in your prescription orders, please attach copies of proofs of ALL current insurance providers (ex. If you have United Healthcare and Medicare, send copies of proof for both).
1. Get your prescription over to us. You can do so by either...
Please either fax your prescription or have your physician fax your prescription to the location closest to you. (Please note that we will not process any prescription orders until we have a valid prescription in hand).
Fair Lawn: (201) 791-4995
Passaic: (973) 473-8868
Newark: (973) 484-4004
Take a photo or a scan of your prescription and send it to us as an attachment to firstname.lastname@example.org along with a brief description of what you need. Please be sure to include a contact number and email address for yourself so that we can contact you in case we have questions or if there are issues. (Please note that we will not process any prescription orders until we have a valid prescription in hand).
You can always drop-off your prescription order at one of our locations and choose to either pick up your order in the store or have it shipped to your house depending on the circumstances. (Please note that we will not process any prescription orders until we have a valid prescription in hand).
2. Once we receive your prescription we will contact you to...
Hand written prescriptions can be difficult to read and some insurance companies may require additional information from you or your physician.
We will contact you as soon as we receive your prescription to verify your order and collect any additional information that may be needed.
When we call you to confirm your order, we will also arrange a method of delivery and verify the delivery address. Orders can be...
Shipped - usually via USPS Priority Mail (2-3 business days).
Locally Delivered - for orders over $100 and within 10mi radius of store.
In-Store Pick-Up - picked up at the location where you send your prescription.
If you have more than one insurance provider (ex. United Healthcare and Medicare), please provide copies of proof of insurance for both providers as claims may need to be submitted to each one to guarantee coverage.